> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.holaspirit.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I get information about technical incident?

**Transparency matters at Holaspirit.**

When things go wrong on the platform, we want an easy way to communicate with you about the incident. We use Statuspage to communicate about all potential incidents and scheduled maintenance. When subscribing to [our statuspage](https://status.holaspirit.com/), you will get real time updates until the issue is resolved.

So, anytime you feel like something wrong on the platform (stability, connexion, slowness), have a look at our statuspage to check if an issue is already identified on our end. If not, feel free to reach out to us through the online chat. 

# Subscribe to Holaspirit Statuspage

Step 1: Visit [https://status.holaspirit.com/](https://status.holaspirit.com/) and click Subscribe.

Step 2: Confirm your subscription.`

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