> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.holaspirit.com/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # How to add new licences? If you wish to give more access to additional people, you can increase the number of licences included in your subscription. 👤 Only the **Owner** and **Administrators** can makes changes to the organization's subscription and increase number of licences. 🧠 **Good to know**: * Licences are only needed for 2 types of users: [Admins](https://help.holaspirit.com/en/article/the-different-types-of-members-nmpd8o/#1-admin-rights) and [Users](https://help.holaspirit.com/en/article/the-different-types-of-members-nmpd8o/#1-member-rights). * [Guest/Inactive members](https://help.holaspirit.com/en/article/what-are-inactive-members-zbj3zj/) do not require a licence. If you do not have any licence available, you will need an extra one to convert a Guest/Inactive member into a User. ⚠️ **Important**: Each plan allows a maximum number of users. If you wish to add licences within the scope of licences included in your plan, you can do so without upgrading your plan. If you need more licences than your plan allows, you'll need to [upgrade your plan](https://help.holaspirit.com/en/article/how-to-upgrade-my-plan-l1zccr/). --- --- # Add licences from a paid plan Each paid plan allows different features and max number of users: * [Rise](https://help.holaspirit.com/en/article/how-does-holaspirits-rise-plan-work-43qhv9/) - up to 100 users * [Scale](https://help.holaspirit.com/en/article/how-does-holaspirits-scale-plan-work-4verrd/) - up to 300 users * [Enterprise](https://help.holaspirit.com/en/article/how-does-holaspirits-enterprise-plan-work-18m5r50/) - unlimited users To add licences **within the range of licences included in your plan**: * Click on your **profile icon** and select **Subscription & Billing** * Click on **Add licences** [![](https://storage.crisp.chat/users/helpdesk/website/-/2/9/0/7/29076859b6595400/940e4284-cea5-4e7a-9a8b-4579ee_2p0j4g.png)](https://downloads.intercomcdn.com/i/o/581036564/ce04cbeb1f250b7b4602692e/Capture+d%E2%80%99e%CC%81cran+2022-09-15+a%CC%80+17.57.40.png?expires=1742568300&signature=14e03d681082a4db953f9f6127f8067bddeb23d860d88f81ff929e2c0142b8ac&req=cSgmFsp4mIdbFb4f3HP0gAMRRsnhsPl6oKaDWAKfMWPULA78rJPop3SlwMjC%0AYT2TJI8jtWEEs50XhQ%3D%3D%0A) * Adjust the cursor to select the **number licences** needed * Click on **Continue** at the bottom of the page [![](https://storage.crisp.chat/users/helpdesk/website/-/b/4/7/5/b475823a8548e000/49f59bad-2da7-42dc-b1e7-6e3a09_1bb6go8.png)](https://downloads.intercomcdn.com/i/o/929428580/7297802d3be3171f36d01d09/Screenshot+2024-01-10+at+10.10.42.png?expires=1742568300&signature=96a263e7cf25fff9e3a132df289b62198e56d3ebfe8b76dea4eae2b55e009507&req=fSIuEst2mIlfFb4f3HP0gIYFgLjmQCIoir9WjCwjDBL4j9EB3jGpLmR0lZbU%0AobfBxQ00EgFDXRh7Ag%3D%3D%0A) You can add or remove [additional apps and add-ons](https://help.holaspirit.com/en/article/how-to-upgrade-my-plan-l1zccr/) to your plan. If you don't need them, click **Continue**. [![](https://storage.crisp.chat/users/helpdesk/website/-/5/e/8/2/5e828880bb77f400/824861c5-26cf-4e13-85b6-e2d7de_12n7r4z.png)](https://downloads.intercomcdn.com/i/o/929427792/2a313e253138ea400980b6cc/Screenshot+2024-01-10+at+10.11.46.png?expires=1742568300&signature=b89fb47707c5a9a08a96a2ad8064032bbc2f2206afc79542e70446a99d4f06a1&req=fSIuEst5mohdFb4f3HP0gONFvDuNEH2KATHl9ZwgUvDPb90piDsbjo36FFjy%0ASgkMtbHDiPfJA42opw%3D%3D%0A) View the recap of your plan with the new amount of licences. If you want to go back and make changed, click on **Subscription** in the top left. You're happy with your upgrade? Confirm your order to **apply changes**! [![](https://storage.crisp.chat/users/helpdesk/website/-/7/4/0/f/740f0f50dcebb400/04e60c8f-1bba-4725-85e8-733f04_fq267c.png)](https://downloads.intercomcdn.com/i/o/929429449/d76d58677a11e95e3416a4df/Screenshot+2024-01-10+at+10.12.11.png?expires=1742568300&signature=1849f2e85b9fc4ea12a1a2fb27d80bcf353f5531d77736e9b76f667c1cfac2db&req=fSIuEst3mYVWFb4f3HP0gAuPZ87HpYi1NpFRULTu1xZB7fYynpYuI1JQr8mU%0A4qHS7zQdQL7%2FxaaRBw%3D%3D%0A) 📌 **Note**: If you need more licences than your plan allows, you will need to [upgrade your plan](https://help.holaspirit.com/en/article/how-to-upgrade-my-plan-l1zccr/). --- # How billing works when managing licences ## When adding licences We'll make a one-time, pro-rated charge for the additional licences based on the remainder of your billing cycle. You will receive an invoice in which each additional licence is charged pro-rata from the time they were added, for the remaining time of the contract. This is the same behaviour whether your billing cycle is yearly or monthly. ## When removing licences If you delete users, their license can be used by another newly added user. We won't automatically remove any unused licence from your subscription. You will still be charged for the number of licences included in your subscription. It is not possible to reduce the number of licenses within the billing period (monthly or yearly). You can, however, do that at the renewal.