> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.holaspirit.com/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # How to edit, suspend, restore or delete a member from my organization? Do you need to change members status or type? Take a look at how to edit, suspend, restore and delete a member of your organisation.   👉 Find out more about how to [add new members to your organization](https://help.holaspirit.com/en/article/how-do-i-add-new-members-to-my-organization-4rsqby/). --- # Edit a member 👤 Only **Administrators** can add, edit or remove members from the organization. ### From Administration Settings * Click on your profile icon and select **Administration** * Go to the **Members dashboard** section * Click on the **3 dots** next to the member * Click on **Edit member** * Edit as desired and click **Save** ![](https://storage.crisp.chat/users/helpdesk/website/-/c/4/1/5/c415f7c7930b8000/screenshot-2025-06-19-at-11361_1tm4ob8.png) ### From Members App * Go to the **Members** app * Search and click on the member you wish to edit * Click on the **Edit member** button * Click **Save** ![](https://storage.crisp.chat/users/helpdesk/website/-/c/4/1/5/c415f7c7930b8000/screenshot-2025-06-19-at-11371_1wnkd3.png) ### Edit multiple members at once It is also possible to edit multiple members type (inactive, member, admin) at once. * Click on your profile icon and select **Administration** * Go to the **Members dashboard** section * Tick the chosen members * Click on **Edit type** button and select the type * Confirm by clicking on **Edit member type** button ![](https://storage.crisp.chat/users/helpdesk/website/-/c/4/1/5/c415f7c7930b8000/screenshot-2025-06-19-at-11390_7wklpu.png) ### Troubleshooting * If you see *"This email can't be modified. This is because this email address is used in another organization"* - only the member will be able to edit his/her profile in account settings. * If you invited a member but accidentally entered the wrong email address, you will need to delete the memberto add them again with the correct email address. * If you do not find the member you are looking for in the **Manage members** section, you can filter the member type by **Invited** in the search bar. --- # Suspend or restore a member By suspending a member, they will no longer exist in the organization and all their assignations (to circles, roles, projects, actions...) will be deleted. However, their name will still appear in all Activity sections as they won't be anonymized, allowing for all their past actions to still be visible Suspending a member allows you to keep the member's profile information and restore it when you deem necessary. After being suspended, the member won't be visible in the **Members** app, but will remain in the **Members dashboard** section of the **Administration** menu. The section of the suspended member will be grayed out. [![](https://storage.crisp.chat/users/helpdesk/website/-/6/8/e/1/68e1b46270239c00/4ea506a2-ef7c-4ae1-8e88-d1d36e_1tqj6xm.png)](https://downloads.intercomcdn.com/i/o/923980361/1ea3d86e684c809d78975850/Screenshot+2024-01-03+at+17.22.30.png?expires=1742567400&signature=6ffeb481e74d52d50aaf138bdf54bca1914027c0f58cea97996f9d51b9c7d949&req=fSIkH8F%2BnodeFb4f3HP0gCShsWgw1lehvLSlW01cqfpcT7abtECl3fm46C4c%0Au39ZEPyVlMoU0lLEMg%3D%3D%0A) ### Suspend a member * Click on your profile icon and select **Administration** * Go to the **Members dashboard** section * Click on the **3 dots** next to the member * Click on **Suspend member** * Click **Suspend** again to confirm ![](https://storage.crisp.chat/users/helpdesk/website/-/c/4/1/5/c415f7c7930b8000/screenshot-2025-06-19-at-11402_tu96so.png) ### Suspend multiple members at once * Click on your profile icon and select **Administration** * Go to the **Members dashboard** section * Tick chosen members * Click on **Manage status** button and select **Suspend members** * Confirm by clicking on **Suspend members** button ![](https://storage.crisp.chat/users/helpdesk/website/-/c/4/1/5/c415f7c7930b8000/screenshot-2025-06-19-at-11411_ir5fvx.png) ### Restore a member Restoring a member will only restore its profile, **not** their assignations (to circles, roles, projects, actions...) which were deleted when they were suspended. * Click on the **3 dots** next to the member * Click on **Restore member** * Click **Restore** again to confirm ![](https://storage.crisp.chat/users/helpdesk/website/-/c/4/1/5/c415f7c7930b8000/screenshot-2025-06-19-at-11415_1ve0qav.png) ### Restore multiple members at once * Click on your profile icon and select **Administration** * Go to the **Members dashboard** section * Tick chosen members * Click on **Manage status** button and select **Restore members** * Confirm by clicking on **Restore members** button ![](https://storage.crisp.chat/users/helpdesk/website/-/c/4/1/5/c415f7c7930b8000/screenshot-2025-06-19-at-11424_1gj433m.png) 📌 **Notes**: * Only suspended members can be restored. Deleted members, are removed from the platform permanently. * A suspended member does not require a licence. --- # Delete a member * Click on your profile icon and select **Administration** * Go to the **Members dashboard** section * Click on the **3 dots** next to the member and select **Delete** * Click **Delete** again to confirm ![](https://storage.crisp.chat/users/helpdesk/website/-/c/4/1/5/c415f7c7930b8000/screenshot-2025-06-19-at-11433_ivr767.png) ⚠️ **Warning : The deleted member will be immediately and permanently removed from the organization. All projects, tensions, checklist items, and OKRs linked to that individual will be lost.** ![](https://storage.crisp.chat/users/helpdesk/website/-/c/4/1/5/c415f7c7930b8000/screenshot-2025-06-19-at-11443_17wbsx.png) ### Delete multiple members at once * Click on your profile icon and select **Administration** * Go to the **Members dashboard** section * Tick chosen members * Click on **Manage status** button and select delete **members** * Confirm by clicking on **Delete members** button ![](https://storage.crisp.chat/users/helpdesk/website/-/c/4/1/5/c415f7c7930b8000/screenshot-2025-06-19-at-11451_111fj4n.png)