> ## Knowledge Base Index
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> Use this file to discover available pages before exploring further.
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# Set up your organization's Inbox


Holaspirit's goal is to help all organizations become more agile, following their own methods and concepts. Tensions are a crucial part of the communication in an organization, that's why choosing the right wording can have a strong impact on how members see and use the **Inbox** app.

As an Admin, you can choose the term used in Inbox by all members, depending on the methodology in place in your organization:

* **Tension** - in Holacracy, is an opportunity, a feeling that something could be different such as improving a process, sharing an idea, implementing a project…

* **Driver** - in Sociocracy, is what motivates to act or collaborate: a specific situation and the needs associated with it.

* **Spark** or **Note** - a thought, an idea, a suggestion. Anything that crosses your mind and that you might either want to keep to yourself or share with your team.
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# Who can change Inbox settings? 

Only organization **administrators** can access the Inbox settings.
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# To change the wording for tensions:

* Click on your profile icon and select **Administration**
* Scroll down to the **Apps** section and select **Inbox**
* In the **Wording** section, choose the appropriate term in the drop-down list
* Click **Save**

![](https://storage.crisp.chat/users/helpdesk/website/-/c/4/1/5/c415f7c7930b8000/screenshot-2025-08-14-at-11261_bagbj1.png)
📌 **Note**: You can only choose between these four predefined terms and cannot define your own personalized wording. If no term is selected, "Note" will be used by default in Inbox.