An invitation email can be generated when a new user is added to your Holaspirit account. This email includes a link for the new user to verify and configure their account. In this article, we will cover how to re-send this invitation email to new users.

Note: The invitation email can only be re-sent to new users if they have not yet logged into their Holaspirit account.

  • Go to Administration > Manage users

  • Click the bottleneck icon to filter the type to Invited users

  • Click Search to filter

  • To resend the invitation to all the invited users, click on the letter icon

  • To individually resend the invitation, click on the 3 dots next to the user you want to sent the invite to.

Quick tip: regularly check the invitations to identify users who did not activate their account.

Note: An invitation is valid for 6 months. After that, it will be automatically deleted. The invitation reminder will not extend its lifetime.

⚠️ Troubleshooting when a user does not get the invitation

See also

Types of users (Member, Admin, Inactive)

Add new members

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