How to contact the online Support Team?
Don't see what you're looking for in our Help Center? Contact us directly on the online assistance chat and we'll get back to you as soon as possible! To get in touch with our Support team: Click on Need Help? Select Chat with us There, you can start a new conversation with a member of the team, access old conversations or even look for an article. (https://storage.crisp.chat/users/helpdesk/website/-/d/4/0/6/d40603d3823a3000/3e5a9396-edSome readersHow to contact a platform Admin?
Do you have wish to discuss something with an administrator of your Holaspirit organization? This article explains how to reach out to an admin. Identifying Admins Any user can contact an Admin: Go to Members in the blue navigation bar Select the Administrators tab Admins can quickly be identified with the blue sign on their profile card. You can copy/paste their email address, or reach out directly to them for suppoSome readersHolaspirit API documentation
👉 API access is included with the Scale and Enterprise plans. Find out more! Our APIs are based on a RESTful approach (see REST). It features predictable and resource-oriented URLs and uses HTTP response codes to indicate API errors. Our REST APIs consist of HTTP methods that you can use to build integrations that don't rely on interactions in the Holaspirit interface. Why you should use ouSome readersI found a bug! What should I do?
Thanks for the heads-up! If you could send us a quick message on the online chat, we'll alert our engineering team, so they can investigate further. (https://downloads.intercomcdn.com/i/o/506937157/dcdd1e312b6ba20b9616ed7c/Capture+d%E2%80%99e%CC%81cran+2022-05-03+a%CC%80+17.08.48.pngSome readersIntroducing: Experimental features
Love trying new features? Want to provide feedback and help make Holaspirit even better? Join our testing community! 🚀 📌 Note: When 'Experiment features' is enabled, your workspace may be less stable than the features officially released to the public. This means the app may crash, or some features might not work in the best way but, don't worry, it won't affect your organization. Member vs. Organization Experimental Features In the world of testing new features, there are two tSome readersEmail Technical Requirements
Email services Holaspirit sends emails to users of your platform for the following actions: Invitations to join an organization Changing email notification Roles assignations Reset password request Notifications for asynchronous governance proposals Meeting reports It’s very important that those emails sent by Holaspirit are not getting blocked by your organization's infrastructure. This page provides details you need about our infrastructure in order to optimize our email deliFew readersHow to use the Search on Holaspirit?
The more your organization grows, the more information is added to your workspace. That's where the Holaspirit Search tool comes in handy, helping you easily and quickly find what you're looking for! To access the Search tool, click on the magnifying glass icon at the top of the navigation bar. (https://downloads.intercomcdn.com/i/o/zqitkfmh/1215194717/7f7d1fbbee9a5Few readersHow do I get information about technical incident?
Transparency matters at Holaspirit. When things go wrong on the platform, we want an easy way to communicate with you about the incident. We use Statuspage to communicate about all potential incidents and scheduled maintenance. When subscribing to our statuspage, you will get real time updates until the issue is resolved. So, anytime you feel like something wrong on the platform (stability, connexion, slowness), have a look at our statuspage to check if anFew readersShare your feedback on new features
At Holaspirit, we love to hear from our users and what they think about the new features released on the platform! A lot of the improvements made to the platform come from users' ideas, suggestions and requests. To make sharing feedback easier, we've made it possible for all users to share feedback on new features, directly from the platform. 📌 Note: This is different from the Experiments mode as it is available toFew readersExperimental Features Lab
🚀 Activate the Experimental Features mode to test early versions of the features before anyone else! What's the catch? Just share your feedback so we can keep improving! 🔥 Latest Experimental features Projects 2.0 To make managing your projects even better, we're releasing a new (and exciting) experiment: one app to work on your projects and actions all in one place! 🧠 Good to know: EnablingFew readersNeed help?
You want to keep track of the latest improvements made to Holaspirit, consult our Help Center articles or speak to a member of our Customer Support team? 👉 You can do all that directly from the Need help? menu. (https://downloads.intercomcdn.com/i/o/485603660/0853c75acd61a7cb8533feb6/Capture+d%E2%80%99e%CC%81cran+2022-03-24+a%CC%80+14.33.08.png?expires=1742566500&sigFew readersHow to format your text in Holaspirit
Holaspirit includes Rich Text Editor options to add formatting to text. It allows you to easily add bold, italics, links, lists, paragraphs, headers, and code blocks to blocks of texts. You can add formatting options in all the text fields including the description, comments, meeting steps and your bio. Formatting options Double-click on text to show formatting options: (https://storage.crisp.chat/users/helpdesk/website/-/b/f/e/7/bfe7f93acaab6000/967de76d-6bc2-4e20-b495-b15a4fsFew readers