If your job or position does not define you, it often defines your power of decision and action within your company. Job descriptions help to rigidify processes, specialize and divide work. So what happens when an organization prefers roles to traditional job description? How do you set up a role-based company, management or team organization?

In Holaspirit, work is not divided over job titles but work is captured in roles that together form circles of teams with inspiring purpose and clear accountabilities so that every member of the organization has a clear picture about who is responsible for what and who has the authority to decide.

Why do we prefer roles to job descriptions?

Roles imply the implementation of an evolving and collaborative organization. A role-based organization is characterized above all by the desire to effectively share responsibilities and decision-making among all employees.

In traditional organizations, defined by rigid hierarchy and a strict chain of command through, decisions and information is passed from the top to bottom. Unlike role-based organization, where decision-making is distributed throughout a set of self-organizing teams. These teams operate on their own individually but also as part of the bigger whole and work together to achieve the organization's purpose.

Roles allows to :

  1. Better adapt to the evolution of the organization and its members. The scope of the roles can evolve according to the organization and its needs, but also to the people who contribute to it at a given time. The company adapts more quickly to its context and its challenges.

  2. Efficiently share decision making. Roles are dynamic: they can be filled by one or more people and can take decision on the perimeter they are responsible for.

  3. Describe the reality of the work. The description of roles invites to describe the "invisible" actions to be carried out in the service of the group (for example, documenting for others, welcoming new people...). In this sense, the roles make it possible to reconcile prescribed work and real work.

  4. Meet with the real company needs. Roles answer to specific needs of the company as felt by the operational teams and which contribute to the purpose of the organization. Roles, when fulfilled, also meet the individual needs of those who contribute to them (skills development...).

Defining a role-based organization

Organizing in roles is often a matter of balancing the desire to share power and responsibilities, or even to promote more collective decisions, with the desire to maintain or increase efficiency in decision-making, in putting everyone into action and in achieving results.

It hands people autonomy over work and empowers them to collectively shape the organization.

In Holaspirit, the entire organization is built around its purpose. Work is no longer divided between people but between roles. Each role is defined by :

  • A Name: More than just an official job title or designation, this sums up the tasks and responsibilities of the employee who will be holding this position.

  • A Purpose: its mission, the reason why it exists.

  • A Domain: It represents a distinct area of influence, control and decision making of a specific role.

  • Accountabilities. Each role is associated with sets of responsibilities. This answers the question on what are the expected results associated with the role. Responsibilities = activities that must be performed by the role: the "what". The "how" is decided by the person in the role.

The clarification of the roles must make it possible to determine quite precisely who can make which decision and who is responsible when a decision is not followed or when actions are not implemented.

The home page Chart gives you a new structure of your organization based on roles and circles. Your organization displays more or less circles and roles depending on its complexity.

Note: the size of the circle depends on the role's position in the hierarchy and the number of roles it contains.

From the role menu, you will find all the roles documented for your organization.

From the chart menu, you can:

  • Click anywhere inside a circle (but not directly on a role) to zoom in and out of your Chart.

  • You can navigate to all the roles in it. It will help you identify "who does what" in a clear way! Making it easy to understand how things work. To show the details of a circle or a role, simply move your mouse over the circle or role name and click on it. The information will slide out from the side.

  • To return to the Chart view, just click the "X" in the top-right corner.

  • Use the search and sorting option at the top right of your screen on the bottleneck to find what you're looking for directly on the chart.

  • Use the global search if you want to get a list of results

See also

Chart settings (Admin) : Activate more chart types

How to Search for information

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