Every tension can be in your Inbox just for you to think about or can be processed into an action, project, OKR, governance proposal or agenda item to bring to a meeting.
👉 Once a tension is processed as a next action, you can find each item in their corresponding app: Projects, Actions, OKR, Proposals or Meetings.
Note: Depending on the wording defined in your organization for Inbox, a tension can also be called "Driver", "Spark" or "Note".
Jump ahead to:
How to add a tension?
Go to the Inbox app in the blue navigation bar
Click on Add a tension
Capture the name and description
Assign your tension to a circle (optional)
If you assign a circle, you can import the tension only to the assigned circle's meetings
If you don't assign a circle, you can import the tension to any meeting
Add an attachment if needed
Once created, you can process your tension:
If you know what to do to solve your tension, you can turn your tension into a project, an action, an OKR or a governance proposal.
If you're not sure under which accountability your tension falls behind, you can bring your tension to a meeting.
Note: To organize your Inbox, simply drag and drop your tension to the column of your choice!
Create a Project from a Tension
A project is an end result you'd like to achieve. It takes more that one step to complete and may take some work to break down into clear next actions.
To process your tension into a project:
Click on Project
Capture your project's title
Select the Circle the project will be created for (if it hasn't already been assigned)
From the new pop up window, you will be able to fill in the project information (assigned role and/or members, due dates, attachments and more...)
Create an Action from a Tension
An action is a single concrete step that cannot be broken down.
To process your tension into an action:
Click on Action
Capture your action's title
Click on Confirm
From the new pop up window, you will be able to fill in the action information (assigned role and/or members, due dates and more...)
Create an OKR from a Tension
An OKR is a goal or the outcome to be achieve within a particular timeframe.
To turn your tension into an OKR:
Click on OKR
Capture your OKR's title
Choose the Circle for which the OKR falls under (if it hasn't already been assigned)
Select the OKR's timeframe
A new window will open and you will be able to enter more information about the OKR you've just created.
Create a Proposal from a Tension
To drive change within your circle's governance, you might have first created a tension to structure your idea in order to later create a proposal to submit to the other circle members.
To process your tension into a proposal:
Click on Proposal
Capture your proposal's title
Choose the Circle the proposal will be submitted to (if it hasn't already been assigned)
Bring your Tension to Meeting
If you're unsure how to process your tension and would rather discuss it with your team, you can bring your tension to a meeting.
To import your tension to a scheduled meeting:
Click on the Bring to meeting button
If the circle hasn't already been assigned to your tension, select the circle in which the tension/proposal will be processed
Select the type of meeting and the date and time it's been scheduled on
Click Confirm to validate
If no meeting of the desired type is scheduled for your circle, you can choose for it to be automatically imported to the meeting that will next be scheduled:
After selecting the circle and meeting type, tick the box next to Add this tension to the next meeting
Your tension will automatically show up in your next meeting. When you bring your tension to meeting, it appears in the Meetings app and is accessible by other circle members.
Note: Secretaries cannot import tensions for other members of the circle.